About Us
Euro Plus membership loyalty Program is a Part of Ameely travel fast growing marketing and consultancy company which aims at providing a vast range of services related to marketing, sales and business development of products through a well designed telemarketing campaigns. Understanding trends, habits and needs of various clients is the key to our success, ready or tailor made solutions to selling different products to diverse markets. We are successfully working in the MENA area (middle east and north Africa countries).

Vision:

Ameely aims at being the largest company in selling and marketing different products through a specific marketing technique: Telemarketing, our main target market over the coming 24 months is the gulf countries with an anticipated 25,000-30,000 clients in the gulf region. End of 2010 we will be generating 3,000-4,500 room nights based on our current client's request projections. The room night usage is spread all over the region with 75% in Egypt, 10% in the gulf region (Riyadh. Jeddah, Dubai, Manama, Kuwait city) and the remaining in the rest of the world.

Team:

Our process of selecting and training employees helps our company to achieve and exceed its goals in delivering the best available services through our custom designed telesales programs. Keeping staff motivated to go the extra mile is a policy that the company has adopted from day one, by turning each employee to work and contribute to the company overall goals as if he/she was a share holder. We have in reality implemented the say: "employees are our most valuable assets"

Brands:

Our leading product is "etoile premiere elite" a loyalty program enabling its members to enjoy many benefits on accommodation worldwide, with a selected bouquet that includes free nights, car rental, fancy dining, etc. The program is one of the leading service memberships in the Middle East and the Gulf region. Members enjoy our services through etoile premiere elite customer service and reservation department that handles all clients' requests in a hassle free process. Our customer service agents answer the requests and confirm bookings while the client is still at his home country without costing him anything through our 0800 hotline (functional since 2007).

Software and Database:

Our software helps us to maintain constant contact with our clients to update them on our new services, promotions or any business related aspects. We keep contact with our clients on almost a monthly basis through different type of campaigns: SMS campaigns, email campaigns and telephone campaigns. Each member's profile include his different requests including time, date , rate ,type of room, duration of stay, total amount paid and method of payment.

Also, members receive greetings on his/her special days (Birthday, spouse birthday, anniversary, etc), these greetings are sometimes associated with special promotions on accommodation and elegant dining.

Partners:

We are working successfully with hotels, tour operators, Nile cruises, car rental companies and our business is getting stronger day by day with our suppliers and the number of suppliers gets bigger week by week. We carefully choose whom we deal with based on their market share, level of service provided, clients' comments, and promotions given to our clients and of course ability to deliver services effectively and efficiently.

Other Services:

Ameely is specialized in building, training, upgrading and monitoring call centers and in specific "outbound call centers". Those call centers are specialized in doing sales activities of various products. The consultancy department can assist you to conduct your sales activity through a call center, recruit telemarketers and managers, train them, set the operation costing and logistics then hand over the whole operation running to you.